Social Network Writings Can Destroy Expert Credibility
The world is all a “Twitter” with “tweets.” And, almost everyone wants to put their face on “Facebook,” “MySpace,” “ActiveRain,” “LinkedIn,” “YouTube,” or any number of the seemingly countless “social networks” that are ubiquitous on the Internet.
However, for real estate professionals, writing or saying anything on a social network site is no less dangerous than handing a legal or business adversary a “loaded gun” to shoot down your credibility.
Let’s say, for example, you’re a real estate appraiser who specializes in condemnation / eminent domain litigation valuations. Naturally, this type of valuation typically requires the appraiser to appear in court to give testimony as an expert. And, as a valuation expert, the appraiser is required to make unbiased data analyses, form an unbiased opinion of value, and provide testimony that is also unbiased.
That said, let’s assume, that one day you’re sitting at your computer reading an article about something you feel extremely passionate about, such as eminent domain. The article is about some family being evicted from their home to transfer ownership of their property to a developer who’s going to construct luxury condos. And, the article goes on to report, that the family received $200,000 for their home, and you are of the opinion that was an unreasonably low amount.
So, without hesitation, or thinking about the potential consequences of your actions, you write a comment to the online publication saying that it is terribly unfair that the homeowner was only paid $200,000 when the developer will sell multiple condo units on that same parcel of land that will total several million dollars. You go on to say, that in order to be fair to the homeowner, the value of the homeowner’s real estate should be equal to a certain percentage of the retail value of the condos.
Feeling self-righteous and wanting to expose this “injustice” to the world, you immediately publish your comment to your blog, to your Twitter account, your Facebook account and your LinkedIn account.
Fast forward 1 year. Now, you’re on the witness stand in a condemnation case where you have appraised the value of a home for a property owner, and that home is being “taken” for the purpose of redevelopment with upscale residential condos. And, during cross-examination, the attorney for the condemnor (the entity that is taking the home) asks you a series of questions, that may go something like this:
Q: Mr. Smith. You are an appraiser. Correct?
A: Yes.
Q: Do you hold a state issued real estate appraiser’s license in this state?
A: Yes.
Q: And, as an appraiser, you’ve heard of the Uniform Standards of Professional Appraisal Practice. Correct?
A: Yes.
Q: In fact, you say on page X of your report, that your appraisal of this property and your appraisal report have both been made in compliance with the Uniform Standards of Professional Appraisal Practice. Correct?
A: Yes.
Q: Your appraisal and report were both made in 2009. Correct?
A: Yes.
Q: Am I correct in concluding that you made your appraisal and report of this property in compliance with the 2009 edition of the Uniform Standards of Professional Appraisal Practice?
A: Yes.
Q: I have a copy of the 2009 edition of the Uniform Standards of Professional Appraisal Practice. Please turn to the page titled, “Definitions” and read the definition of Appraiser.
So you read:
A: Appraiser: one who is expected to perform valuation services competently and in a manner that is independent, impartial, and objective.
Q: So, an appraiser is, quote, expected to perform valuation services competently and in a manner that is independent, impartial, and objective, correct?
A: Yes.
Q: Mr. Smith. Is it true that you have a Twitter account using the name AbleSmith?
A: Yes.
Q: Is it true that you also have a Facebook account and a LinkedIn account using the name AbleSmith, as well?
A: Yes.
Q: And, you also publish a blog using the same AbleSmith ID, correct?
A: Yes.
Q: Mr. Smith, I have an article entitled, “The Unfairness of Condemnation” that I printed from your blog. Is this the article that you wrote and published on your blog about 12 months ago?
A: Yes
Q: And, you also linked this article to your Twitter account, your Facebook account and your LinkedIn account. Correct?
A: Yes.
Q: Will you read the highlighted portion of your article that you wrote and published?
You read:
A: “It is my strongest belief, that when real estate is taken from one private party to be given to another private party for the purpose of making a huge profit, the owner of the property that is being taken should be paid based upon a percentage to be not less than 30% of the retail sale price of the newly constructed improvement.”
Q: Thank you, Mr. Smith.
After having read your own words to the judge and, perhaps, the members of the jury, do you really believe they will view your opinion of value as having been developed, “in a manner that is independent, impartial, and objective”?
Probably not.
Writing, appearing in a video, or having a casual conversation with someone has the potential to have a devastating negative effect on your credibility as an expert witness.
The moral?
Watch what you write and say, because it just may come back to destroy your professional credibility.




November 10th, 2009 at 7:36 pm
I found this post on ActiveRain and posted the following comment there…
Thanks for that article – I followed the links and got there…
(My thought it would be a lot easier to read here if you just republished your work to both places…but hey, that’s just my opinion)
And I have an opinion on your article as well. I believe you are on the money when you warn of our words being used against us. My biggest fear is the use of the words out of context. What happens if one ever wants to run for public office? I know I regularly share my opinions on a number of heated topics and like to stir the pot from time to time.
Believe it or not, I have caught myself contridicting myself – but that’s my peragative…
Thanks for the article, Ken
John
[Reply]
Ken Jones Reply:
November 11th, 2009 at 12:00 pm
John, thanks for the comment.
Regarding posting the full article on AR, after thinking about whether or not to post my full blog articles on other websites, like AR, I’ve made the conscious decision to provide a link, since one of my primary goals is to introduce readers to my blog, and to get them into the habit of coming directly to my blog in the future.
It may be selfish, but, so be it.
I’ve found that most blog posts on AR seem to get lost. So, rather than waste my efforts, I thought the link approach would be better. And, so far, with good and interested folks such as yourself, it’s starting to prove the correct decision.
Hope you come back, frequently, and post comments as you see fit.
Thanks, again.
[Reply]
December 14th, 2009 at 11:21 pm
Good job on your blog here. I too am attempting to build a blog for my small home remodeling business. Its a long story, but I’m not very good at this computer stuff. I like the site theme you have used here and was wondering what it was called? I bought Brian Gardner’s theme but just gave up. I want to supplement my bills in the winter time and thought I could do it. Its a long road ahead. Anyway, I just stumbled across your article here and am glad to have met you. virtually of course
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December 14th, 2009 at 11:21 pm
you did a good job with this post. I don’t necessarily trust everything stated here, however i do appreciate the actual fact that its written in a very “no BS” manner and you do not sugar coat anything. Maybe others disagree with me, but I am simply expressing my own view. Thanks for making a platform for all of us to be able to express ourselves freely.
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